I about lost my mind when our big grocery store completely renovated and changed their layout. I had to hunt for every item. A lot of the changes were inexplicable, like swapping which sides of the aisle the coffee and tea were on. I once spent an hour searching for cheesecloth because the store associates had no idea where it was. (Who would have guessed “the arts and crafts aisle”?) It took a long time to acclimate.

Like you, I love the self-check. There’s nothing worse than being trapped in the middle of a conventional checkout lane behind someone buying a month’s worth of groceries for a family of 10. When my back is acting up, grocery shopping is hard enough. I can’t cap it off with a long episode of standing around. Some people actually congratulate themselves for never using self-check and shame those who do. They can’t get past their own self-righteousness to see how ableist “never use self-check” is.